Activities in Vietnam
UPS is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilitating international trade, and deploying advanced technology to more efficiently manage the world of business.
Headquartered in Atlanta, Georgia, UPS delivers 20 million packages and documents each day to about 9 million customers, in more than 220 countries and territories. Today, UPS employs more than 454,000 people worldwide and operates a fleet of about 119,000 vehicles including more than 9,300 alternative fuel-vehicles and 241 aircrafts.
In Asia Pacific, UPS serves 41 countries and territories with air hubs in Shenzhen, Shanghai and Hong Kong. The network is supported by a delivery fleet of 1,883 vehicles, 323 operating facilities and more than 3,900 points of access.
In March 2013, UPS became the first global express delivery company to be
wholly-owned in Vietnam. The change allows UPS to better connect Vietnam’s rapidly expanding economy to world markets through the UPS network. UPS has invested in new facilities and technology in key commercial and industrial centers across Vietnam. It has extended its express pickup and delivery service to 63 provinces in Vietnam and offered
later pick-up and cut-off times. UPS has operations in Hanoi and Ho Chi Minh City.
In April 2017, UPS Vietnam announced the enhancement of its export services across 19 provinces to support local businesses as they pursue greater cross-border trade. Businesses will benefit from reduced transit times for export and import shipments moving within Asia, and improved shipment times from Europe. In addition, the cut-off times for pick-up have been extended by up to three hours. This service enhancement is part of UPS’s long-term strategy to provide local small-and-medium businesses with greater access to global trade.
In October 2018, UPS introduced UPS My Choice to 13 markets in the Asia Pacific, including Australia, China, Japan, Malaysia, the Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam. Customers will now have access to e-mail and text notifications that a delivery is on its way, a day before delivery alert and a delivery notification. In countries and territories where technology allows delivery change options, users can also route packages to another address, opt to hold the delivery or reschedule for delivery on another day.
In March 2019, UPS Vietnam expanded the service coverage of its Worldwide Express Freight service from existing 3 to a total 24 provinces in Vietnam as also the pallet dimensions and weight. Customer across these 24 provinces are now able to export and import urgent, heavy and palletized shipments with expanded dimensions and weight.
Employees in Vietnam : 260
Business category : Logistics & related service
Ho Chi Minh City Office:
18A Cong Hoa Street, Ward 12
Tan Binh District, Ho Chi Minh City
Tel : +84 28 3811 2888
Fax: +84 28 3811 3333
Russell Reed, Managing Director
Jennifer Wong, Marketing Manager
Kim Le, Head of HR & Public Affairs